Privacy & Security

Fbabee Privacy Policy — Your data is safe with us

Fbabee believes your personal data belongs to you. In this policy, we clearly outline what information we collect, why we collect it, how it is protected, and what rights you have. Nothing is hidden.

Last updated: January 2026
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Written in Bengali
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Your Privacy
Every piece of your data on fbabee is secure and stored within our controlled environment.
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Why Should You Read This Policy?

Reading this Privacy Policy before using the fbabee website or app will help you understand how your information is used. We believe you have the right to be informed.

1

What Information We Collect

Fbabee collects certain information from you at various stages. This data is necessary to improve our services and keep your account secure.

Information collected during registration:
  • Full Name & Date of Birth (for age verification)
  • Email Address & Mobile Number
  • Address (Country & City)
  • Username & password (stored in encrypted form)
Information collected during Identity Verification (KYC):
  • Copy of National ID or Passport
  • Live selfie — for identity verification
  • Proof of Address Documents (if required)
Automatically collected information:
  • IP Address & Device Type
  • Browser & operating system information
  • A log of which pages you visited on the website and for how long
  • Cookies & Session Data
Why So Much Information?

We only collect information that is strictly necessary for account security, fulfilling legal obligations, and improving our services. No additional data is collected.

2

How Your Information Is Used

Fbabee uses your information only for specific purposes. It is never sold to third parties for commercial use.

Purpose of use What Information Is Used
Account Management Name, Email, Mobile Number, Password
Identity Verification NID/Passport, Selfie, Date of Birth
Payment Processing Payment method details, transaction history
Fraud Prevention IP Address, Device Information, Log Data
Customer Support Contact details & complaint description
Promotional Communications Email (with your consent)

Fbabee may analyze your gaming activity to enhance your platform experience. This analysis is entirely confidential and is conducted without linking it to your identity.

3

Data Sharing & Third Parties

Fbabee never sells your personal data. However, in certain circumstances, information may be shared with trusted parties:

  • Payment Processor: Limited information is shared to confirm transactions with bKash, Nagad, and similar services
  • Legal Authorities: Information may be disclosed pursuant to a court order or government directive
  • KYC Verification Partner: Certified third parties are used for identity verification
  • Game Provider: Minimum data required for game operations

Every third party complies with fbabee's strict privacy agreements and may not use your data for their own purposes.

Our Commitment

Fbabee never sells or rents your data to advertising companies, data brokers, or any other commercial party.

4

Data Protection Methods

Fbabee employs internationally recognized technologies and practices to protect your data. Security is an ongoing process — we update our systems continuously.

  • SSL/TLS Encryption: All data is transmitted using 256-bit SSL encryption
  • Data Encryption: All stored sensitive data is encrypted
  • Two-Factor Authentication (2FA): An Additional Layer of Account Security
  • Firewall & Security Monitoring: 24/7 system monitoring
  • Regular Security Audits: Regular Third-Party Audits
  • Staff Training: All fbabee staff adhere to our data protection policy

However, no one can guarantee 100% security on the internet. We therefore recommend using a strong password, avoiding logging in on public Wi-Fi, and contacting us immediately if you notice anything suspicious.

5

Cookie Policy

Fbabee uses cookies on its website. Cookies are small data files stored in your browser that help improve your experience.

Types of Cookies We Use:
  • Essential Cookies: Login sessions & security — the platform cannot function without these
  • Performance Cookies: To remember your preferences and settings
  • Analytics Cookies: To collect website usage statistics

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the platform.

6

Data Retention Period

Fbabee does not retain your data indefinitely. Each type of information has a defined retention period:

  • Account Information: For the duration the account is active + 5 years after closure (as required by law)
  • Transaction records: 7 years (as required by financial regulations)
  • KYC Documents: Retained until legal obligations are fulfilled
  • Gaming Logs: 2 Years
  • Customer Support Conversations: 3 Years

Once the designated retention period expires, your data is securely deleted or anonymized.

7

Your Data Rights

Under fbabee's policy, you have several important rights regarding your own data:

Right of Access

You can find out what information we hold about you.

Right to rectification

You may request a correction if any of your information is inaccurate.

Right to erasure

You may request deletion of any data that goes beyond legal obligations.

Right to Object

You may object to the use of your data for specific purposes.

Right to Data Export

You can request a copy of your data in a portable format.

Right to Restrict Processing

You may request that certain data processing be temporarily suspended.

To exercise any of these rights, please contact fbabee customer support. We will respond within 30 business days.

8

Protection of children & minors

Fbabee is strictly for users aged 18 and above. We do not collect information from or provide services to minors under any circumstances.

  • Age is verified at the time of registration
  • Date of birth is re-verified during the KYC process
  • Accounts found to belong to minors are closed immediately
A Note for Parents

If you suspect your child or teenager is using fbabee, please contact our customer support immediately. We will take swift action.

9

Policy Updates & Contact

Fbabee may update this Privacy Policy from time to time. For any significant changes, we will notify you via your registered email or through an in-platform notification.

For any questions or concerns regarding the Privacy Policy, please contact the fbabee Customer Support team. Our Privacy Officer will review your request with the utmost confidentiality.

For more details, visit our Terms & Conditions and Responsible Gaming Also read this page.

How fbabee Protects Your Privacy

Your data is protected at every level — from access to storage.

End-to-End Encryption

All data you send to and store on our servers is encrypted with 256-bit SSL/TLS technology, both in transit and at rest. No one can intercept it along the way.

Strict KYC Verification

Fbabee's identity verification process protects your account from unauthorized access. No one other than you can use your account.

Your data is never sold

Fbabee's business model has no place for selling your data. Your personal information only leaves our servers when legally required.

Defined Retention Periods

Each piece of data has a defined retention period. Once that period ends, the data is securely deleted. No excess information is retained on our end.

Regular Security Audits

Fbabee's systems are regularly audited by independent third-party cybersecurity experts. Any vulnerabilities identified are resolved as quickly as possible.

You're in Control

On fbabee, you decide which communications you want to receive. You can opt out of promotional emails at any time.

Frequently Asked Questions About Privacy

No, fbabee never sells your personal information. Our revenue comes from gaming services, not data sales. Limited information is shared with specific partners for payment processing or KYC verification purposes, and those partners are bound by strict confidentiality agreements.

Yes, you have the right to access your data. Contact fbabee customer support and submit a data access request. Once your identity is verified, we will provide a copy of the information we hold about you within 30 days.

Partially, yes. Most of your data is deleted after your account is closed. However, certain information (such as transaction records) must be retained for a specified period due to legal obligations. This is a requirement under financial regulations.

Yes, if significant changes are made to the privacy policy, fbabee will notify you via your registered email and post a clear notice on the website. You will be given time to review the changes before they take effect.
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